Bringing a fresh perspective to their existing research, we helped Jugl prioritize the most impactful and unique features of their product, allowing us to quickly rebuild their app. During initial user interviews we discovered that potential customers were more likely to use a tool that could connect to their existing digital calendars, so we broadened Jugl's product to include a web-based app that enabled such extensions.

To identify scheduling challenges families face, we led a design workshop that confirmed where the product's opportunity laid and created a prototype to prove that parents would, in fact, use it. Next, we collaborated with Jugl to determine how best to launch an initial pilot and how to generate a sustainable business model for the product.

We are currently working with Jugl to apply machine learning to the logistics of working parents, so that future iterations of the product will be even more helpful to its busy users.